MELOKEA ReliefBack Pro | Dynamic lumbar office chair
- Dynamic lumbar supportThe lower-back support follows changes in your sitting position as you lean and move.
- Adjustable seat depthSlide the seat to suit your thigh length and leave comfortable space behind your knees.
- 4D adjustable armrestsAdjust the arm supports to suit your keyboard position and the task at hand.
- Adjustable headrestPosition the headrest to suit your sitting height when leaning back or changing tasks.
- Reclining backrestChange the backrest position between focused desk work and a more relaxed sitting angle.
Delivery & returns
Germany & United Kingdom: free shipping. Estimated delivery: 2–3 business days.
Spain, France, Italy & Belgium: estimated delivery in 3–5 business days. Shipping costs are shown at checkout.
Estimates depend on stock and delivery address. Weekends and public holidays are excluded.
Check your delivery country · Shipping details · Return conditions
Meet the ReliefBack Pro
The MELOKEA ReliefBack Pro is an adjustable office chair for home and shared workspaces. Key features: Dynamic lumbar support; Adjustable seat depth; 4D adjustable armrests.
Features and specifications
| Model | ReliefBack Pro |
|---|---|
| Product reference / SKU | CHADEN045B |
| Lumbar support | Dynamic lumbar support |
| Seat depth | Adjustable seat depth |
| Armrests | 4D adjustable armrests |
| Headrest | Adjustable headrest |
| Recline mechanism | Reclining backrest |
| Maximum user weight | 200 kg |
Specifications apply to this product reference. Similar ReliefBack or F-series names can refer to different configurations; compare exact product links before choosing.
Check your fit
Compare the seat and armrest dimensions with your desk and available space. Adjust the seat so your feet can rest on the floor or a suitable footrest, and leave room behind your knees. A load limit alone does not establish a comfortable fit.
After-sales questions & answers
How do I contact MELOKEA after-sales support?
For orders from melokea.com, email support@melokea.com. For Amazon orders, open Your Orders, select the order and choose Contact the Seller. Please include your order number, the PO or batch number on the label under the seat if available, a description of the issue, and clear photos or a short video. We normally reply within one business day; time zones, weekends and public holidays may affect response times.
What should I do if I receive a damaged or incorrect item?
Contact us promptly with your order number and photos of the item and packaging. Keep the received parts and packaging while we assess the issue. Do not use the chair if a structural part is damaged or the chair is unstable. We will confirm the appropriate next steps; if a replacement is unavailable, we will explain the available options.
My chair makes noise. What should I do?
Check the assembly against the instructions and make sure the screws and parts are fitted correctly. Tighten only as directed; do not overtighten or dismantle the gas lift. If the noise continues, send support@melokea.com a short video showing where it occurs. Stop using the chair if the noise is accompanied by instability or visible damage.
Why does my chair wobble?
Check that the chair is on a level surface and that the castors, base and screws are fitted as shown in the assembly instructions. If wobbling persists, stop using the chair and contact support with photos or a video. Do not attempt to repair a damaged base or gas lift yourself.
My new chair has a strong smell. What should I do?
Unpack the chair and air it in a well-ventilated room for two to three days. A mild packaging smell may reduce with ventilation, but we cannot guarantee a fixed disappearance time. If the smell remains strong or causes discomfort, stop using the chair and contact support.
A part has scratches or cracks. Is it safe to use?
A surface scratch and a structural crack are different issues. Send clear photos so we can assess the affected part. If you see a crack, deformation or damage to a load-bearing part, stop using the chair until support has advised you. We will assess whether a replacement part is needed.
Parts are missing from my order. What should I do?
Check the packaging and the parts list in the assembly instructions. Email support@melokea.com with your order number, the names or reference numbers of the missing parts, and a photo of the parts received. We will check the case and confirm how the missing components can be supplied.
The chair feels uncomfortable. What can I do?
Adjust the seat height and, where your model allows, the seat depth, backrest, lumbar support and armrests. Refer to the model’s instructions and take regular breaks. For help with the settings, send the model name and photos of the chair’s adjustment positions; you do not need to appear in the photos. If discomfort persists, stop using the chair and contact support to discuss the available options.
Product images and dimensions
A fecha de hoy, todavía no he recibido el Pedido #MA1044 , he intentado contactar con la empresa de paquetería y no he tenido ninguna respuesta, agradecería que ustedes intentaran averiguar que ha pasado, gracias.
Due to local delivery conditions, there may be variations in delivery times. We kindly ask for your understanding. You can track the real-time location of your parcel using the tracking number provided. Thank you for your feedback—we have already expedited the resolution of your issue through our urgent channel. We appreciate your trust.
My physio approved this chair. Sciatica pain reduced by 80%.
Clear instructions and all tools included. No frustration!
My chronic back pain disappeared within 2 weeks of using this chair. The lumbar support is magic!
Yes it's pricey, but I'm 2x more productive now. Never slouch anymore.
Before you order
Will this chair fit my desk and body size?
Compare this model’s seat height, width, depth and adjustment ranges with your desk and measurements. Specifications differ between ReliefBack models. Contact support@melokea.com if you need help choosing.
How do I request a return?
Read the return conditions before ordering, including applicable costs and eligibility. Contact support@melokea.com with your order number before sending an item back.
What if my chair arrives damaged or has a cracked part?
Stop using a chair with a cracked or damaged structural part. Contact support@melokea.com with your order number and clear photos so the issue can be assessed.
Can I order chairs for a team?
For a team quote, send the product model, quantity, delivery country and postcode to support@melokea.com.